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The agreement

Franchise termination: how an agreement ends

Published

A franchise agreement describes a relationship working and then describes it failing. The second half is where the asymmetries between the two sides are written down.

A franchise agreement can end in three ways: the term runs out, the franchisor terminates it, or the franchisee gets out. Those are not variations on one event. They have different triggers, different consequences, and different odds of happening.

The federal rule stops at the signature

The Franchise Rule is a disclosure rule. It governs what a prospective franchisee must be told before signing, including the 14 calendar day waiting period (opens in a new tab) between receiving the disclosure document and signing anything. It does not govern the relationship afterwards.

So there is no federal answer to whether a termination was fair. What governs is the agreement itself, and then whatever statute the relevant state has about franchise relationships. Some states have one and some do not, what those statutes require varies, and the honest answer to which applies to you is that it depends on where the business operates and is a question for a lawyer admitted there. Anyone who gives you a national answer to that question is guessing.

Which puts the weight back on the contract, and the contract was drafted by one side. That is not a complaint about franchising; it is true of most commercial agreements offered on standard terms. It is a reason to read the ending sections before signing rather than after, because afterwards they are the only thing there is.

Expiry is not termination

An agreement that reaches the end of its term and is not renewed has ended without anybody having breached anything. There is no dispute in it and nothing to litigate, which is why it gets less attention than the endings that produce both.

Renewal conditions are disclosed rather than customary. Item 17 (opens in a new tab) carries a row for renewal or extension of the term and another for the requirements to renew or extend, which is where a system sets out what it wants: good standing, which form of agreement gets signed, bringing premises or equipment up to current standards, and a renewal fee. Signing the then current form rather than the original is the condition that changes the deal, because renewing can mean accepting terms that did not exist when the first agreement was signed.

Default, cure, and the breaches with no cure

Franchisor termination runs through the agreement's default provision, which sorts defaults into two kinds.

  • Curable defaults, which come with a notice and a period to fix the problem. Late royalty payment, failure to report, and falling below an operating standard are the kind that carries one.
  • Defaults with no cure period, where the agreement ends on notice. Abandonment, insolvency, loss of a licence the business needs to operate, conviction for certain offences, and repeated defaults of the same kind are the kind that carries none.

The length of a cure period and the list of things that cannot be cured are both negotiated terms rather than industry constants. They are written in the agreement, they differ between systems, and comparing them across two systems tells you more about each franchisor than a page of marketing does.

Getting out is harder than getting in

Where a franchisee's termination rights are narrower than the franchisor's, an exit runs through a sale rather than through termination. The transfer provisions then decide whether an exit is realistic, which makes them the ones to read first.

What those provisions require is disclosed in the same Item 17 table, which carries a row for the franchisor's approval of a transfer by the franchisee and another for the conditions of that approval: the buyer qualifying, a transfer fee, a release, and which form of agreement gets signed. All of it affects what the business is worth to somebody else.

What survives the ending

Ending the agreement does not end every obligation in it. What continues is written down, and the clauses to look for are de-identification, meaning removal of signage, marks, and anything that would let a customer think the business is still part of the brand; the return of manuals and confidential material; and a covenant restricting competing activity for a period within a defined area. Where that last one exists, whether it is enforceable and how far is a question of state law and of how the clause was drafted.

Where the real numbers are

Industry wide termination and failure rates circulate constantly and are not traceable to a primary source that supports them. How to check a franchisor before you sign deals with those claims directly and explains why repeating an untraceable figure is worse than declining to give one.

For a particular system, there are real numbers and they are disclosed. Item 20 of the disclosure document (opens in a new tab) carries the outlet tables for the last three fiscal years, including terminations, non-renewals, transfers, and outlets that ceased operations for other reasons. Those are the figures worth reading, and they are about the system in front of you rather than about franchising in the abstract.

Limits

What this does not establish

This describes how franchise agreements generally handle endings. It is not legal advice, it makes no claim about any particular system including Craftline, and state law may change the answer in ways this cannot cover. Craftline has issued no Franchise Disclosure Document and is not offering anything. What Craftline does and does not claim to do is set out plainly on the about page, limits included.

More reading

Other guides in this section.

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